Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (802) 879-4166 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

What type of guarantee comes with the product?

All products The SuperStore sells come complete with the manufacturer's warranty. The SuperStore also offers extended warranties on all the products we sell. Just ask your salesperson for more specific details.

Can I get my new product installed?

Professional delivery and/or installation is available for the products we sell in a limited, but large, delivery and service area. The SuperStore would be happy to coordinate delivery and/or installation for you in these areas. Just ask your salesperson for details about delivery areas and rates.

What is the best way to shop at The SuperStore?

All methods are good but the "in store" experience, with the product right in front of you, with our professional staff assisting you, is always the best.

How does SuperStore prices compare to other large regional and national chains?

Our slogan is "Super Service, Super Selection and LOOOOOOW Prices." And, we accomplish this by thoroughly training our staff on the products we sell, allowing them to match you to the appliance that best suites your needs, while monitoring our competition to stay competitive in an always-changing market, and offering you a 30-day Price Guarantee.

What if I need service?

SuperStore takes pride in working with reputable, factory-authorized servicers. There are distance limitations to the large service area provided by these servicers. When needed, we work with you and the manufacturer to find a factory-authorized servicer in locations that are outside of our usual range.

What is your 30-day Price Guarantee?

Our 30-day Price Guarantee offers you the comfort of knowing that if you find something we sell for less at our local competitor, we will match the price. It must be the same model number, the price may not be below cost, and final decision is that of the SuperStore.

What are "Super Values" and why are they not listed on your website?

SuperValues are just that, Super Values! We shop our competition on a regular basis and choose these items to beat what is out there in the market. Unfortunately, we are unable to advertise these great prices on-line due to manufacturer's advertising policies. Be sure to speak to your salesperson about these items.